Le Specs is committed to customer satisfaction - If you are not pleased with your purchase, please return your item to the original store of purchase. We will happily accept your returned sunglasses for exchange or full refund* if they are not able to assist or the item has been purchased from the Le Specs online store. Please return goods unworn with original packaging and labels attached. *Refunds are not available on sale or promotional items. This applies to products purchased through the Le Specs Online store only. For products purchased through a stockist or supplier please refer to their instore policy. For International orders purchased from the Le Specs online store, returns will not be accepted after 60 days from date of delivery. The customer is responsible for any postage costs for returns under these circumstances.